Refund policy

30-DAY POSTURE TEST DRIVE

Every Rosavera bra comes with a 30-Day Posture Test Drive. Wear it daily for 30 days. If you don't see and feel a difference — if the back of your head still doesn't touch the wall in the Wall Test by day 30 — we'll refund you, no questions, no return required.

HOW TO START A REFUND

Email rose@tryrosavera.com within 30 days of delivery. Include your order number and a brief note on why you'd like a refund. I personally read every message and respond within 24 hours.

You don't need to ship the bras back. Once your refund is approved, the product is yours to keep, donate, or pass along to a friend who might benefit.

SIZING & FIT ISSUES

If your bra doesn't fit, email rose@tryrosavera.com within 30 days. Your choice:

- Free replacement in a different size (we ship at no cost)

- Full refund to your original payment method

DAMAGED OR DEFECTIVE ITEMS

Inspect your order on arrival. If anything arrives damaged, defective, or incorrect, email rose@tryrosavera.com within 7 days with a quick photo. We'll send a replacement at no cost. You don't need to return the original.

REFUNDS

Once approved, refunds are issued to your original payment method within 5-10 business days. Your bank or card network may take additional time to display the refund.

BUNDLE & FOUNDING LAUNCH SALE ITEMS

Bundles (Buy 1 Get 1, Buy 2 Get 2 Free) and Founding Launch sale items are fully covered by the 30-Day Posture Test Drive. Same terms apply.

EUROPEAN UNION 14-DAY COOLING OFF PERIOD

If your order ships to the EU, you have the right to cancel within 14 days of delivery, for any reason. Email rose@tryrosavera.com to initiate.

QUESTIONS

Reply to any of our emails or write directly to rose@tryrosavera.com. Rose Vera, DPT — our founder and a women's health physiotherapist with 28 years of clinical experience — personally reads every message.